While getting the best out of an online casino is largely about the fun of gaming and the attraction of top class promotions, you don’t want your enjoyment to be ruined by unforeseen problems.
That is why it is also important to have the best online support available.
After all, there is little more annoying than an unbearably slow download or being unable to withdraw your winnings. Although pretty much all online casinos will boast 24/7 support, are they all really the same? In a word…No. Online casinos such as Noble Casino include dedicated phone numbers to access customer support, which is usually pretty helpful. However, e-mail is often the preferred method of contact and Swiss Casino have sensibly dedicated four separate e-mail accounts in order to deal more efficiently with requests – There are separate addresses for tech issues, cashier, affiliates and general support.
One of the latest innovations at many sites is the introduction of live chat which is possibly the quickest and for many people, the most convenient form of contact. Casino Las Vegas and Swiss Casino offer live chat directly from their home page, meaning that you are literally a click away from customer support from the moment you arrive at the site.
However, one of the oldest and still most effective methods of support can be found at Party Casino, where an exhaustive FAQs section can be found. The drop-down menu means that the answer to pretty much any question can be found easily without the need to contact anyone at all!